Avanti Associates, Ltd.

Insurance Company Claims Contact List

The most effective way to file a claim is to contact your carrier directly. We have compiled a list of our companies and their respective claim department numbers that you can conveniently reference below. Please also utilize our company directory page where you can click on the icon of your insurance carrier to explore the resources they may have available to you. Many of our carriers allow you the option of submitting claim forms directly on their website and/or by email.

Claim Department Contact Numbers (By Insurance Carrier)
ACE Ins. Co.: 1-800-778-1629 Adirondack: 1-877-365-8693 Chartis Private Client Group: 1-888-760-9195 Chubb Ins. Co.: 1-800-252-4670 CNA Commercial Ins.: 1-877-262-2727 Encompass Ins.: 1-800-340-3016 Farmer’s Group: 1-800-435-7764 Foremost: 1-800-527-3907 Foremost Auto Claims: 1-800-274-7865 GMAC Ins. Co.: 1-800-325-1088 Guard Ins. Group: 1-888-639-2567 Hanover Ins. Co.: 1-800-628-0250 Harleysville Flood: 1-800-421-3535	Harleysville Ins. Co.: 1-800-892-8877 Hartford Flood: 1-800-759-8656 Hartford Ins. Co.: 1-800-243-5860 Kemper Ins. Co.: 1-866-536-7376 Lancaster Ins. Co.: 1-800-521-6155 Main Street America Group: 1-877-425-2467 Metropolitan Ins. Co.: 1-800-854-6011 New York Central Mutual Ins. Co.: 1-800-234-6926 One Beacon: 1-877-248-3455 Peerless Ins. Co.: 1-800-522-7152 Penn Millers Ins. Co.: 800-233-8347 Progressive Ins. Co.: 1-800-274-4499 QBE Ins. Co.: 1-888-737-8256	Safeco Ins. Co.: 1-800-332-3226 Selective Ins. Co.: 1-866-455-9969 Seneca Ins. Co.: 212-277-3490 Sterling Ins. Co.: 1-800-462-4661 Tower Group Cos.: (Pers.) 1(888) 856-5522 Tower Group Cos.: (Comm.) 1-888-856-5522 Traveler's Ins. Co.: (Pers.) 1-800-252-4633 Traveler's Ins. Co.: (Comm.) 1-800-238-6225 USLI Ins. Co.: 1-888-875-5231 Utica First Ins. Co.: 1-800-456-4545 Utica National Ins. Co.: (Pers.) 1-800-216-1420 Utica National Ins. Co.: (Comm.) 1-800-216-1420 Zurich Ins. Co.: 1-800-987-3373

Flood Related Claim Preparation Tips
1.	Begin cleanup as soon as it is safe to enter the property in an effort to mitigate any further damages to the property.
2.	Document your claim through the use of photographs prior to cleanup as well as during the cleanup process.
3.	Take photographs of the outside of the premises showing the flood damage and with a tape measure to show the water line. Also, take photographs of the outside and inside of the building showing the height of the water and the damaged property. Take photographs of each room from different areas of the room.
4.	If you have contents coverage, you will need to start your contents inventory list. You will need to list each item separately, include the location of each item, age of each item and the replacement cost value of each item. Include the make, model and any serial numbers available. (Example: Sears couch, 3 years old, $1500 located in basement den). Take photos of each damaged item. DO NOT DISCARD ITEMS PRIOR TO THE ADJUSTER INSPECTING THE ITEM. If the items are discarded you may not be paid for the item. Keep small samples of carpet & carpet padding (3’ X 3’ piece) for the adjuster to inspect.
5.	As soon as possible, separate damaged property from undamaged property so the adjuster may inspect the damaged property and assist you in documenting the damage.
6.	Place all account books, financial records, receipts, and other loss verification material in a safe place for examination and evaluation by the claims adjuster.
7.	As you look over your property, make a list of any areas of structural damage you want to point out to the insurance adjuster.
8.	Do all you can to protect undamaged property.
9.	If a remediation company, public adjuster or any other type of vendor is hired, it is at your discretion. Any contracts entered into by the insured are between the insured and the contracting company.

Licensed in: New York, New Jersey, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Pennsylvania